Kasva

Help & Support

Bantuan & Support

Have a question or issue? We're here to help.

Ada pertanyaan atau masalah? Kami siap membantu kamu.

📧

Email Support

Send questions or bug reports via email. Response within 5 business days.

Kirim pertanyaan atau laporan bug via email. Respons dalam 5 hari kerja.

fr.tech.dev@gmail.com
⭐

Review on Play Store

Review di Play Store

Have suggestions or feedback? Leave a review on Google Play Store.

Punya saran atau masukan? Tinggalkan review di Google Play Store.

Google Play

Frequently Asked Questions

Is my financial data safe? Apakah data keuangan saya aman?
Your financial data (transactions, wallets, savings, etc.) is stored locally on your device using an encrypted SQLite database. It is not sent to our servers. For extra security, enable Biometric Lock in app settings (available in Premium).
How do I backup and restore my data? Bagaimana cara backup dan restore data?
Kasva supports two backup methods:
  • File Backup (.kasva): Available for all users. Go to Settings → Backup & Restore → Export. Files are AES-256 encrypted with a password you set.
  • Google Drive Backup: Available for Premium users only. Automatically backs up to your Google Drive account.
To restore, go to Settings → Backup & Restore → Import and select your backup file.
Why is my AI quota used up? Kenapa kuota AI saya habis?
Free users get 5 AI chats per day. You can earn more by watching rewarded ads (+5 per ad). Premium users get 100 AI chats per day. Quota resets at midnight local time.
How do I upgrade to Premium? Bagaimana cara upgrade ke Premium?
Open the app → tap the Premium button on the dashboard or go to Settings → Subscription. Pricing and plan options are shown there. Payment is processed via Google Play Store.
How do I restore my Premium purchase? Bagaimana cara restore pembelian Premium?
If you changed devices or reinstalled the app, go to Settings → Subscription → Restore Purchases. Make sure you are logged in with the same Google account used during purchase.
How do I cancel my Premium subscription? Bagaimana cara membatalkan langganan Premium?
Kasva Premium is managed through Google Play Store. To cancel:
  1. Open Google Play Store
  2. Tap profile photo → Payments & subscriptions → Subscriptions
  3. Select Kasva → Cancel subscription
Premium access remains active until the end of the paid period.
Is Kasva available for iOS? Apakah Kasva tersedia untuk iOS?
Kasva is currently only available for Android. iOS support is under consideration for a future release.
How do I report a bug? Bagaimana cara melaporkan bug?
Send an email to fr.tech.dev@gmail.com with:
  • Description of the problem
  • Steps to reproduce
  • Device model and Android version
  • Kasva app version (found in Settings → About)
  • Screenshot if possible

🗑️ Delete Account & DataHapus Akun & Data

If you want to delete your account and all data from Kasva, follow these steps:

Jika Anda ingin menghapus akun dan semua data Anda dari Kasva, ikuti langkah berikut:

  1. Open Kasva → Settings
  2. Buka aplikasi Kasva → Pengaturan
  3. Scroll down → tap Delete Account
  4. Scroll ke bawah → tap Hapus Akun
  5. Confirm deletion — all local data will be permanently deleted
  6. Konfirmasi penghapusan — semua data lokal akan dihapus permanen
  7. If signed in with Google, the Google account connection will also be removed
  8. Jika Anda login dengan Google, koneksi akun Google juga akan dicabut

Or, send a data deletion request to fr.tech.dev@gmail.com with subject "Data Deletion Request". Include the Google account email you used (if any).

Atau, kirim permintaan penghapusan data melalui email ke fr.tech.dev@gmail.com dengan subjek "Permintaan Hapus Data". Sertakan email akun Google yang Anda gunakan (jika ada).